Privacy notice
SAV ON Dental · Updated October 2026 · Version 2026-10
Who we are
This notice explains how the practice collects and uses your personal information, as required by the Protection of Personal Information Act (POPIA). Our information officer can be reached at the practice's phone number.
What we collect
Your name, contact details, date of birth and ID number; your medical aid details; your medical history and the treatment we give you; and messages we send you about your appointments.
Why we collect it
To provide dental care, to claim from your medical aid, to remind you of appointments, and to meet our legal duties as healthcare providers.
Who we share it with
Your medical aid (for claims), laboratories and specialists involved in your care, and service providers who send our messages and store our records securely. We never sell your information.
How long we keep it
Health records are kept for as long as the law requires (at least six years after your last visit, longer for children).
Your rights
You may ask to see your information, ask us to correct it, object to it being used for messages, or complain to the Information Regulator. Contact us at the practice to do any of these.
Messages
We only contact you on the channels you agreed to (WhatsApp, SMS or email). You can change this at any time by telling us or replying STOP.